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All Starplushies™ products include a 12 month warranty period with purchase. This warranty is activated as soon as you receive your parcel.

In order to claim warranty you must.

-send us an email describing your situation to starplushiesinquiries@gmail.com

-return your Item to our office (you will be reimbursed for shipping expenses)

Please contact us at starplushiesinquiries@gmail.com if you are inquiring about a return or warranty claim.